The normal shipper turned the shipment over to another delivery service. I assume because it's residential. They had it for four days and the tracking number said out for delivery. Each time I called at the end of the day and it was confirmed that they did indeed have it and I would get it probably the next day. Finally, last evening about an hour before I returned home from a business trip to Maryland, it arrived. BTW, I did drive from BWI over to CLC to check out the place. They seemed to be quite busy...good for them!
A couple of straps were broken which allowed my assembly manual to actually fall out of the carton. Fortunately, the delivery driver handed it to my wife. After inventory, I believe everything wooden is present. The hardware is another story and there are screws and washers missing. I believe I can replace those for a buck or two.
A deck side panel. This is much rougher than I expected. Is this normal? The bottom panels are like this also:[IMG]http://i7.photobucket.com/albums/y266/limulus/DSC_1519.jpg[/IMG]