We were sitting around in my office pondering the meaning of having shipped the 20,000th kit. Someone remarked, "Wouldn't it be a drag---even more than usual---if the shipping company fumbled that one."
There was a long, chilly silence. Then without another word the phone was snatched up and our account executive at the shipping company called. The 20,000th has been tracked across the country by about ten people, and with singular zeal.